Ontario · Senior care
Senior care staffing for Ontario long-term care and retirement homes
Ontario homes are staffed against the direct-care hours target, and a single unfilled PSW line shows up in the next inspection. We hold a bench of screened PSWs, RPNs, dietary and housekeeping staff across the province so a call before 06:00 is normally covered for the day shift.
Why Ontario homes call us
Coverage that holds up to a Ministry inspection
We staff against the direct-care hours target, not just the vacancy list.
Same-day shift fill
Call-ins before 06:00 are normally confirmed for the day shift within 90 minutes, with a named worker sent back to your scheduler.
Credential-ready on arrival
PSW certificates, CNO registration, vulnerable sector checks and two-step TB screening verified before anyone is dispatched.
Continuity for residents
Block bookings keep the same PSW or RPN on the same line for four to twelve weeks, so residents see a familiar face.
Inspection-ready paperwork
Direct-care hours documentation, WSIB clearance letters and PHIPA acknowledgements available on request for every worker.
City coverage
Where we dispatch across Ontario
Outside these areas we still take the call — travel-rate coverage is arranged case by case.
- Toronto & the GTA
- Ottawa
- Hamilton
- London
- Windsor
- Kitchener–Waterloo
- Barrie
- Kingston
Roles we supply
Care, support and leadership on one request
- Personal Support Workers (PSW)
- Registered Practical Nurses (RPN)
- Registered Nurses (RN)
- Cooks and dietary aides
- Housekeeping and IPAC cleaners
- Directors of Care and administrators
Need the full Ontario credential and legislation detail? See the Ontario province page.
Senior care FAQ
Senior care staffing questions, answered
The process, the timelines, the coverage options and the compliance checks behind every worker we send.
Staffing process
Timelines
Coverage options
Compliance checks
Still have a question about covering your floor?
Send the shifts you need and a dispatcher answers the same business day — within the hour for urgent coverage. Dispatch answers 24/7, 365 days a year.
Tell us the shifts you need covered in Ontario
One guided request covers province, care setting, roles and dates. A dispatcher responds the same business day — within the hour for urgent shifts. Dispatch answers 24/7, 365 days a year.